Welcome to Scrap Genius! These Terms and Conditions outline the rules and guidelines for using our website and services. By using our website, you agree to follow these terms. If you don’t agree, please do not use our services.

1. About Scrap Genius

Scrap Genius helps users schedule scrap pickup and recycling services conveniently. We are committed to promoting sustainable recycling by offering an easy-to-use platform for individuals and businesses.

2. Using Our Services

• You must provide accurate information while booking a pickup (e.g., your name, contact number, address, etc.).
• Pickup timing will be scheduled based on availability and location. We do our best to be on time, but delays can sometimes happen due to traffic or weather conditions.
• You agree not to misuse the platform or provide false information.

3. Items We Accept

We accept most types of household and office scrap including paper, plastic, metal, electronics, and more. However, we do not accept hazardous or illegal items. If our team finds any such item, we reserve the right to refuse collection.

4. Pricing and Payments

• Scrap prices are based on current market rates and are subject to change without prior notice.
• Payments for collected scrap will be made digitally (UPI/Bank Transfer) or in cash as per mutual agreement during pickup.
• For any services requiring pre-payment (e.g., bulk clearance or corporate recycling), payments must be made in full before service.

5. Refund

All payments are final. We do not offer refunds once a service is completed or a payment has been processed. Please make sure you’re satisfied with the terms and the quoted prices before confirming any transaction.

6. Cancellation

If you wish to cancel or reschedule your pickup, please inform us at least 4 hours in advance. This helps us manage resources and avoid unnecessary delays.

7. Changes to Services

Scrap Genius reserves the right to change or update services, prices, and terms at any time. We’ll try our best to inform users of any major updates.

8. Account Suspension

We may suspend or block access to users who misuse the service, provide false information, or attempt to cause harm to our operations.

Privacy Policy

At Scrap Genius, your privacy is important to us. This policy explains what information we collect and how we use it.

1. What We Collect

We may collect the following information:

• Name, phone number, email address, and pickup address
• Scrap item details and preferences
• Device and browser information (for improving website performance)

2. How We Use Your Information

We use your information to:

• Schedule pickups and provide services
• Contact you for service updates or confirmations
• Improve our website and user experience
• Send occasional updates or offers (you can opt out anytime)

We do not sell or share your personal data with third-party marketers.

3. Data Security

We use standard security measures to protect your data. However, no system is 100% secure. While we strive to keep your information safe, we cannot guarantee complete security.

4. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings.

5. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about our terms or policies, feel free to reach out at:

Email: info@scrapgenius.in
Phone: +91 8860007273
Website: https://scrapgenius.in/
Managed by Sajid Khan